Systems built by Councils, for Councils.
We focus on council systems that are incredibly user-friendly yet powerful in their capabilities.
Making a web of complex council processes look easy – is what we do best.
A Birds Eye View
Keep track of third party Facility Managers with our multi-level user access accounts. Generate reports, monitor compliance status, maintanance progress or reporting input on one or mutiple facilities from one platform.
Oversee a complete bookings calendar or dig into individual clubs and users with our powerful Booking Manager system.
Council Bookings Manager
Manage thousands of different venues and hires at once in one place with no scheduling conflicts. Work with an unlimited number of clubs, classes, community groups and individuals through a seamless user friendly front interface, backed with a powerful admin operating system.
- Events, venues, community centres, libraries, parks and reserves, ongoing or one-off hire – all in the one place
- Seasonal and Annual Bookings – No clashes!
- Setup individual portfolios for different internal departments
- Secure online payments using your existing payment gateway (or ask us to take care of this for you)
- Eliminate any paperwork, compleatly online.
- Never chase another document or certificate again – let the system do the work for you!
- Instant approvals and approvals reviews
- Contract management done easy – set and forget!
- Integrates with your internal systems – feed in and out for a fully automated setup.
- Customised to your Council brand
- Integrates with your Council website
- Unmatched admin control and setup flexibility – less restrictions and more power to you
- Generate reports that matter, whether it be statistics or analytics – let the system do the work for you and assist your organisation with strategic planning and operational goals
- Superior turnaround with customised reports, minus the hefty price tag
Happy Customers Year After Year!
Council Retention Rate
Bookings Manager | FAQ
Have a burning question about our Council Bookings Manager system?
Read through some of our most commonly asked questions – or even better, start a conversation with one of our friendly team!
What is involved in the Council Bookings Manager setup?
We work in partnership with your team to make sure the system is a perfect fit with your existing internal processes & workflow.
Can Council Bookings Manager help with managing our asset's condition?
Yes! The Council Booking Manager system has in-built inspections & maintenance modules. Customise your inspections for each facility to help keep on top of the condition of your assets, bond refunds or general maintenance. Not only can staff using the maintenance module lodge and allocate any maintenance tasks requiring the attention, the system can also be setup to log any maintenance requests directly to your existing maintenance system or via email straight to responsible department and officers.
Our finance system is complex, how does it work in the Council Bookings Manager??
We understand that every Council calculates their fees differently and have different algorithms when it comes to finance. Council Bookings Manager is designed to allow full customisation of the finance components to suit your needs and algorithms for your Council, with the ability to streamline and automate invoicing.
Can we make customisations & add features once our program is live?
Absolutely! Our team of programmers work hard to make sure your system remains relevant to your processes. Simply contact our team anytime to request customisations your Council requires as they arise.
Our systems grow with you!
Can a new user search for available assets?
Yes, your users will have access to a criteria search feature! Allowing them to enter dates, times, and attendance numbers. Councils Booking Manager smart online calendar feature will find the available assets that fit their needs and provide them with the options available.
Does Council Bookings Manager store files?
Can we track the user correspondence and uploads? (ie emails, alerts documentation, supporting docs and licences?)
Council Bookings Manager has an extensive CRM system, allowing you to view, comment and retain all correspondence with your users! It will store your client’s contact information and any documentation they require to complete their applications. There are even built in alerts when a required document or licence is due to be renewed!
How are bookings made and can we display images of each facility?
Public users will be able to make an account and lodge applications online via a seamless portal from your council’s website. The Council Bookings Manager system provides the ultimate user-friendly experience for your users and your staff. A user account will provide users with access to view available venues, online calendars, images of facilities and optional video tours for each facility can be included too!
What is your support process?
Our team are easily available on the phone or via email and always respond on the same day as your support requests. Your IMS system will also have an inbuilt support feature so you can have the confidence that we will be by your side when you need us.
Council Bookings Manager club communication
Do we have to manually contact our clubs when we close a venue or want to advise of application status/ closing and opening dates?
Absolutely not, your Council Bookings Manager system will take care of all this for you with inbuilt automated email alerts and reminders. You set the dates and with a click of a button the system will send the emails. Saving hours of staff time!
IMS Council Bookings has been a “Game Changer” for Brimbank council.
“Brimbank Council have used IMS Bookings Manager systems for a number of years and it has completely changed the way we manage our Seasonal Allocations, casual hirers and Halls and Community bookings. What was once an onerous and time consuming process is now streamlined, saving our team an incredible amount of time, as well as allowing us to manage our services to the community in an improved manner. IMS Bookings has been a “Game Changer” for our council.”
Manager Leisure and Community Facilities, Brimbank City Council
Aquatics Facility Manager
Home Family Daycare Inspections
Does your council conduct audits, inspections or checks of home based family daycare centres?
Take advantage of our specially built smart checklist system that covers everything you need to conduct efficient home checks and audits.
Built in partnership with councils and customisable to your particular requirements.
With automated filing, instant reports and intuitive alerts and reminders you can increase your capacity to conduct more home checks by regaining hours of time back.